Greeted With a Smile!
“I just recently bought a used car and had been experiencing electrical issues, henceforth my car would not start on some days. This past Tuesday my heart sunk to my stomach as I tried to start my car but alas it would not, at this point I was exhausted from having worked a twelve hour shift and having no experience in automotive maintenance was unsure of what to do. I took a risk and left it downtown. The following morning I called this Good Year and was kindly greeted over the phone by a gentleman named Chris, I asked if I could tow my car over and have them take a look at it and he assured me they would do their best to find the problem. Upon arrival I was greeted with a welcoming smile and he began to take a look at my vehicle. After a couple of days Chris called me back and assured me it was an electronically problem and that I needed a sparkplug replaced; I told him to go ahead and replace it. The next day I came over and pick it up early in the morning. Once again I was greeted with a smile and was more impressed with Chris whom just happened to remember my name. Upon starting my car I noticed the difference, no more having to press the gas pedal to get more power. What impressed me the most out of this experience was that they fixed my overhead lights without me having to say anything(at no additional cost). I would highly recommend anyone who is having issues with their car to have them take a look at it.”
- Alejandro A.
“This is one shop who cares about its customers. Honest and fair pricing!”
- BD Smith
Red carpet Experience
“Oil changes are not known for glamour... until the red carpet Tilly Mill experience. Greek hospitality at it's best, the family style service is a refreshing change. James took time to explain (in language a girl can understand) a future repair situation with my vehicle. We've had a wonderful relationship ever since. The coffee, homemade baklava and WiFi were much appreciated. Recommend them highly for mechanical service or new tires. All three vehicles in our family fleet are running great. Thanks! Posted on SuperPages”
“I have been coming to this location for almost 3 years and I'm never disappointed. The atmosphere is very friendly and welcoming. They truly believe in customer service and delivering the best service. I never worry about them trying to up sale services that aren't needed. They inform you of any wait time and Chris is always knowledgeable and friendly. I love the family ran atmosphere.”
- Jolanda L.
Long Term Customer!
“So back in October I had my check engine light sensor replaced. Came back on this weekend. Took it back to Goodyear and they checked it out. The guy (I wish I knew his name but it escapes me right now) checked it out and told me what was going on. He was pretty clear about everything and took the time to explain what he did. He even fixed my door handle (not something I mentioned to him)! All for no charge. They are definitely working on having a long term customer here! Originally Posted on Yelp”
- Amber B
A nice family run business.
“My car doesn't use oil or about anything else that requires maintenance but I've been in twice with tire issues and this place is top notch. I've always used Discount Tire for years but stumbled across this place because my tire didn't have enough air to make it to Discount. I will always use this place from now on. Considering I was stuck there with a gouged tire they could have taken advantage of me but gave me a very fair price and had me on my way! Everyone was so friendly and I met the owner and had a nice conversation with him. He actually came out into the lobby to chat and didn't try to avoid customers like most these places do. A nice family run business. When I need all new tires I'll shop around but definitely give these guys the opportunity to match or earn the business because they've deserved it.”
- Andreas L
“It was the best experience I ever had with a tire shop....and I got a great deal on Michelin tires and my car is riding on clouds and can corner if so choose...... if u want tires and not have to wait all day that's the place to go....”
- Khern F.
“I am writing to recommend the Goodyear Service Center on Tilly Mill Road. We live near the store and decided to give them a try. I had an appointment for my car to be serviced. Normally I come prepared to wait, as I have with other stores. However, when I walked into the store I was greeted immediately and they were ready for my car. Their lobby was very clean and I had my grandson with me. He played in the kids area and was very excited to see a popcorn machine. The beverage area was clean and the snacks were great. ] Staff was friendly and knowledgeable and they offered the most competitive rates in our area. Overall, the service was excellent.”
- Diane K.
“Tilly Mill Goodyear is THE place. Jon, James, Chris and their entire team really are looking out for the little guy. They have gone out of their way several times to keep costs low for us while keeping us safe and secure on the road. They are amazing to work with, waiting room is spacious, super clean with a kids play area that my wife loves. Coffee and pastries just top off an amazing experience with wi-fi and plenty of comfortable couch and work spaces. These guys thought of everything!”
- Ploni A.
“I recommend this place to others. They are trustworthy, honest and fair. Very good service.”
- Kris H
This is such a wonderful auto repair center!
“It is impeccably clean, and the owners and staff take such care to advise you on the care of your vehicle in addition to just performing service. I love coming here especially because there are always fresh Greek pastries! Come visit if you're looking to have someone fix your car who cares about you as a customer instead of what money they can find under your hood.”
“I have taken three vehicles to the guys at Tilly Mill Goodyear Auto Center and have been extremely satisfied with the level of work performed as well as the professional yet personable interaction I have had with them. Their commitment to customer service and competitive pricing has led me back to them time and again. Posted on Merchant Circle”
“I absolutely love this place! The staff was very friendly, and they were looking out for my best interest. The store is clean with a convenient coffee bar and free wifi to help pass the time while waiting for my vehicle.Definitely returning.”
- Alexandra M.
Seriously the best!
“I will never take my car anywhere else. You guys took the time to look at my check engine light and quickly fix the open valve another place left open. When the other place would have charged me $100 just to look at it! Great service and I will always be back! Posted on Facebook”
- Alicia Bittle
“I wanted to write to let you know how satisfied I am with the service at your location. Chris went above and beyond to help locate some brake lines for my daughter's car. He even went to pick up the lines after he found them. Excellent customer service!! I just moved to Atlanta from a small town in Indiana and must admit that you have "small town service" that I would't expect in the big city. Thank you, thank you! You have earned a long term customer and I will let my friends and family know.”
They are experts!
“I highly recommend the Tilly Mill Goodyear for car services. I took my Mustang there for an inspection prior driving on a racetrack. The owner, John, the manager, Chris, and the front desk receptionist, Brooke, were extremely knowledgeable and friendly. The mechanic let me walk under the car on the lift and showed me my worn front brakes and a crack in my exhaust. I brought in brake pads I'd bought at Rock Auto and they installed them at an amazing price. The brakes performed flawlessly under extreme conditions. Another tech, Tre, took the time to use his personal torque wrench to tighten the wheel lug nuts. Every other tire place overtightens them with an air impact wrench, making it difficult to remove them if you have a flat. I am taking all my cars there now. They are experts, professional, friendly and reasonably-priced.”
- David Biloz
Love this Place!
“Love this place and have recommended it to many friends and family members. In fact, in one month I took my car, my husband's car, and my sons' two cars there for maintenance. Couldn't be better as far as I am concerned. Have been going there since right after it opened so it has been awhile now and have not had one single problem. They will drive you to work or home if you can't wait while the work is being done, and will also come and pick you up if necessary. I stopped taking my cars to dealerships years ago because of the subpar work and being treated like a number. This place is the exact opposite. I like going to tire places like Goodyear for mechanical work as they look at all aspects of the car AND the tires, alignment and shocks. Other places ignore one or the other, but if you have a tire failure you are just as stuck on the side of the road as a mechanical failure. That's why I like the comprehensive treatment I am given at Tilly Mill Goodyear.”
- Bret Briggs
I'll definitely recommend them.
“I have got oil changed 3-4 times by now, and my experience has been extraordinary well. They deal very courteously, don't try to oversell and give you quality work. Their waiting area is pretty awesome as well ... free wi-fi, plush sofa sets, toys for kids and a table-chair if you want to work on laptop. They have a free pick up and drop facility too. I'll definitely recommend them. Posted on Yelp”
- Sumeet J.
“Super Service and highest marks of recommendation! The Owner & staff go out of their way to help a single mom with absolutely no automobile knowledge. A big name brand auto service with the customer service and genuine care of your local garage mechanic. Oil change, tires, brakes... you name it, they have an expert. Support local business if you are in the area, you will not be disappointed.”
- J L W.
“The gentlemen at this Goodyear were great. We were passing through town and they provided good service and I was very comfortable with the entire experience. Several repeat customers came in while I was in and they all seemed happy too. I was treated much better here than at the Jim Ellis Chevy dealer just down the road...I highly recommend this team!”
- Thomas W.
Still get 5 stars from me!!!
“First review was a year ago. Still get 5 stars from me!!! STUPID GOOD customer service, and I never feel like I'm being upsold or overcharged. Customer for life.”
- Brad McKnight
Wonderful southern hospitality...
“in a beautiful facility. Enjoyed the Ribbon Cutting event with Mayor Pittman of Doraville, GA today and got an oil change at the same time. Even with all the event distraction, the Tilly Mill Goodyear Auto staff took time to conduct a courtesy check on my tire pressure and add more air to the right front so that I enjoy the best gas mileage possible. Posted on Google+”
- Kerri B
Professional & Knowledgeable!
“What a breath of fresh air!! I have had some unpleasant car repair experiences in the past at other auto businesses, & I am so pleased that we gave our neighbors across the street from our business a visit! Chris takes care of every customer like they are family. Next time you need your auto serviced or repaired give the Tilly Mill Goodyear Auto Center a try. You won't be disappointed!”
- Jennifer Andreae
“Friendly staff/ owner, clean, fast and thorough...offer beverages and snacks while you wait. Family owned. They go out of their way to help”
“They clearly have thought a lot about the quality of their waiting area and the guest experience. Little, but nice features like refreshments, a child play area and a desk in addition to the regular chairs-by - a-tv arrangement of other shops.”
- William Sisk
Very Helpful & Kind
“This is the first time I have been to any goodyear location. This facility speaks very well for the goodyear tree. All employees were very helpful and kind. If you need any work done, definitely check this place out. I will continue to give them my buisness. Posted on Google+”
- Jakob Konieczny
“I have never seen a cleaner tire store. The staff was very helpful and explained the auto jargon in terms I could understand. I enjoyed a cup of coffee and sweets while I waited. I will definitely be back the next time I need service on my car. Posted on Google+”
- Victoria P
“It is a great place to get all your car repair needs. With it service center, coffee corner and kids area there is no better place to get the service that you need. Posted on Google+”
- Fr. Christos Mars
“I usually hate getting my car fixed, but the service & professionalism at this new Goodyear location made it a pleasant experience. They offered help & advice in an honest way and didn't try to "sell" me. The waiting room was clean with free Wifi and refreshments. They will definitely get my business again in the future. Posted on Google+”
- Shep Williams
“They put a new shoe on our Food truck this morning in less than an hour! NASCAR fast! Posted on Facebook”
- Greg Gordon
Gotta love these guys.
“I pulled in cuz I needed an alignment and oil change. They pulled my car right into the bay and started working on it immediately. Chris at the front desk treated me with top notch customer service. Even got a free soda and snacks while I waited. Def will recommend to everyone I know. Posted on Yahoo”
“The best service I've found in my area bar none. The folks here provide amenities in a pleasantly appointed waiting area uncommon to most auto service centers and the staff's friendliness and professionalism are beyond compare.”
- Bob Besco
Pleased with the Service
“Goodyear Auto Center @ Tilly Mill Road is a great loving and kind family ran business with a professional staff that is knowledgeable. I left pleased with the service provided for my car and the cost to repair it. Goodyear Auto Center @ Tilly Mill Road, YOU ROCK!!!”
“I have never been to an auto shop where I feel as comfortable I do when I come here. The manager, James is AWESOME!!! I can always trust that when he says I need something done, he is telling me the truth and not just trying to gouge the single girl with a bunch of unnecessary work because he can. I feel very "taken care of" when I am there and trust they are doing what is best for my car at the moment. They are THOROUGH and fix little things I need without even asking such as TWO NAILS in my front tire! I had no idea and that could have left me stranded. The lobby is the cleanest, nicest lobby I have ever been in and I truly don't mind having to wait for my car there. It's actually quite pleasant! They do great work which also instills the confidence I want to have in my car. I have always hated having to deal with servicing my car regardless of the issue but now I no longer dread oil changes or auto repairs since I have found Tilly Mill Goodyear Auto! Trust me, ladies, they're the best!”
- Jenna R.
I love this place.
“The people are pleasant; the lobby is clean, the restroom is clean; the waiting area is nice--complete with a desk for the customer to use; and there are complimentary Greek pastries, coffee, water, etc.; this place even smells nice. Posted on Google+”
- S. Bct
“I've been coming here to get my oil and tires changed since they have opened and they're always very helpful and courteous. Recently, they let me know I would need new tires, and instead of pressuring me to buy right that moment, they said my current tires would be okay until near the end of the year. They also informed me that I would fine with just two (which is what I did last time), but I would get a lot more millage if I went ahead and did all four. I appreciate options. Very clean facility with comfortable seating, space and wifi. Also, they're always stocked with complimentary drinks and snacks. The service is what's most important but that's great to see a place that cares about the "extra" things.”
- Dominic V.
Friendly, Excellent, Reliable!
“Friendly environment...excellent service..reliable... I recommend the Tilly Mill Goodyear to everybody with no reservations. I had my car repaired. It needed a new alternator. The owner personally look for a VW part and got me the best deal : ) In addition, they made it easy for me to pay as they accepted a plan of payment : ) Come over and see for yourself, and while you wait ...enjoy some home made pastries and refreshments : ) Posted on Facebook”
- Lia Leng
“My daughters car had a loose bolt on her alternator. They took my car in and repaired it immediately and would not accept any money even though it took a while. I'm now a customer for life. Their waiting room is immaculate with coffee, water and pastries. Great experience.”
- Chet M
Amazing Auto Repair!
“Goodyear Doraville does an amazing job! Their customer service is beyond any auto shop I have encountered! Thank you for making my mundane task an extraordinary experience.”
- Chelsey S
“Excellent service all the way around! Wouldn't go anywhere else to service my car. Chris, John and staff... thank you!”
“I've had to take my car to a lot of places to get work done, but the service at the Tilly Mill Goodyear standouts from them all. The staff is always so courteous and they go out of their way to make you feel comfortable and to assure you that both you and your car are well taken care of. The owner and staff are some of the most honest people I've met; they're always upfront about what they're going to do, they've never tried to sell me anything that my car didn't need and their prices are the best by far than anywhere else I've ever had to take my car. It's a family store with their customers in mind, which is clear the minute you walk in. From the drinks and snacks available, there's actually comfortable seating and even chairs, tables and a desk for you to get work done in case you have to wait, and free wi-fi. I've been to this location now multiple times since I first brought my car here, and even living in Marietta, I'm never taking my car any where else again. It's never fun when you have car trouble but the experience at this auto center truly turns your day around and takes all the pain out of having to get your car fixed. From the routine maintenance to the more severe repairs, the Tilly Mill Goodyear auto center takes care of you and your vehicle like no one else.”
- Anastasia C.
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